Keeping Titus Sparrow Park safe: How you can help

Aug 16

Over the last several days, we’ve received multiple reports of people sleeping in the park and drug use on-site. These situations are deeply concerning for our community. We have contacted local authorities and are committed to ensuring the park remains a safe, welcoming space for all.

Here’s the reality: if an incident isn’t reported, it’s as if it never happened.

No report = no record = no action.

Why your call counts:

Superintendent of Field Services Robert Ciccolo, the senior Boston Police commander for uniformed officers, has been clear in his guidance:

CALL 911 IF YOU NEED POLICE TO RESPOND. Period.

This does not mean 911 is only for life-threatening emergencies. Boston Police prioritize every call. While urgent crimes get the highest priority, calls about open drug use, trafficking, or any behavior of concern should still be made. Without your call, the event doesn’t get recorded in official statistics—it becomes just another anecdote.

When we all report incidents, patterns emerge in the data, which leads to more resources and a stronger, coordinated response.

How you can help:

Call or Text 911

Request police response for any illegal or concerning activity.
Explain what you’re seeing and where.
Even if it doesn’t feel “big enough,” call anyway—your report is essential.

Report to 311

Use the 311 app or call to request needle removal or cleanup of hazardous materials.
When making a new report, “Encampments” is now an option listed beneath “Health Hazards” when selecting the service needed. You may also choose “Other” and write “encampment” or “congregated drug use” to alert the City’s Coordinated Response Team directly.

Notify the South End Mayor’s Liaison

Email Sarah Sharpe at sarah.sharpe@boston.gov with the subject line “Titus Sparrow” for non-emergency concerns related to the park.
You may also email or connect with her directly at 617-304-4266 for any other concerns.

We share the same fears and frustrations as many of our neighbors—this summer’s rise in concerning activity has been especially unsettling. As State Representative and South End Resident, John Moran noted in his August newsletter, the severity and frequency of issues in the South End have increased, extending deeper into residential areas than in years past. His office will now be issuing monthly updates on the Mass & Cass initiatives to keep residents informed.

Bottom line: If you see something concerning in Titus Sparrow Park, call 911 first—then follow up with 311 or the liaison. Every single call builds the case for more attention and action.

Shayna Keshian

Shayna is the President of FTSP and a dedicated community leader passionate about bringing people together through engaging events and initiatives. With a background in marketing and operations, she champions collaboration among South End organizations to create a stronger, more vibrant community. When she’s not planning events or posting on social, she’s busy chasing her two little boys around the neighborhood.